ph111 Privacy Policy – How Your Personal Data Is Handled

When you register and use ph111, we collect personal information that is necessary to operate your account and deliver a safe, personalised experience for Filipino players. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your GCash account details or bank account number when you make deposits or request withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your eligibility and comply with applicable regulations. We automatically collect technical data when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect fraud, improve platform performance, and ensure a stable mobile experience. We do not collect sensitive personal information beyond what is strictly required for account management, verification, and regulatory compliance.

The personal data we collect is used exclusively to operate, maintain, and improve the ph111 platform for players in the Philippines. Your account information is used to process registrations, verify your identity, manage your balance, and handle deposits and withdrawals in PHP. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Where you have given consent, we may also send you promotional messages about new features, bonuses, or events on the platform; you can withdraw this consent at any time through your account settings. Technical and behavioural data is used to detect suspicious activity, prevent fraud, and ensure the integrity of the betting environment. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third-party advertisers or marketing companies.

ph111 does not sell or share your personal information with third parties for their own commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of ph111 or its members. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. We will never disclose your data to any party outside these defined circumstances without your explicit prior consent. For questions about third-party data handling, you may reach our support team through the contact details listed on the platform.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the ph111 platform is encrypted using secure protocols, and sensitive financial information is handled through certified payment infrastructure. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and record-keeping requirements. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we take every reasonable precaution, no system is completely immune to security risks — if you suspect that your account has been compromised, please contact our support team immediately. You are also responsible for keeping your login credentials confidential and not sharing them with anyone else.

As a registered member of ph111 and a resident of the Philippines, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also request corrections to any inaccurate or incomplete information in your account profile, and we will process such requests promptly. Where processing is based on your consent — such as receiving promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe that your data has been processed in a manner that violates applicable privacy laws, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details available on the platform — we aim to respond to all data-related requests within a reasonable timeframe. Visit our FAQ page for more guidance on managing your account and privacy settings.

ph111 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered members through the platform or via the contact details associated with their account. The updated policy will take effect from the date it is published, and your continued use of ph111 after that date constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have any concerns about a change to this policy, you are welcome to contact our support team before continuing to use the platform. The date of the most recent review is indicated at the bottom of this page for your reference. Your trust is important to us, and we are committed to being transparent about how we manage your information at all times.